六西格瑪基本術(shù)語

術(shù)語縮寫

英文

中文

ANOVA

方差分析

Cp

capability process

流程能力

BPR

Business process reengineering

業(yè)務(wù)流程再造

DPMO

Defeats Per Million Opportunities

每百萬機(jī)會的缺陷數(shù)

QFD

Quality Function Deployment

質(zhì)量功能展開

FMEA

Failure Model Effect Analysis

失效模式分析

MSE

Measurement System Evaluation

測量系統(tǒng)分析

SPC

Statistics Process Control

統(tǒng)計的流程控制

VOP

Voice of Process

流程之聲

DOE

Design of Experiment

試驗設(shè)計

C&E Matrix

Cause and Effect Matrix

因果矩陣

VOC

Voice of Customer

顧客之聲

COPQ

Cost of Poor Quality

低質(zhì)量成本

CTQ

Critical To Quality

關(guān)鍵質(zhì)量特性

ERP

Enterprise Resource Planning

企業(yè)資源規(guī)劃

KPIV

Key Process Input Variable

流程關(guān)鍵輸入變量

KPOU

Key Process Output Variable

流程關(guān)鍵輸出變量

SOP

Standard Operation Procedure

標(biāo)準(zhǔn)作業(yè)程序

6M

Man, Machine, Material, Method, Mother Nature, Measurement

人，設(shè)備，材料，方法，自然環(huán)境，測量

Sub

Sub-Process

子流程

KANO

KANO 模型